FAQs

Can I buy IPTV even if I don't have access to satellite services?

Yes, IPTV streams international programs via the Internet, so no satellite dish is needed. A broadband internet connection of at least 4.0 Mbps is required.

Can I use my subscription on multiple devices?

Yes, but you can only watch on one device at a time using a single subscription.

Can I use IPTV even if I live in an apartment?

IPTV works anywhere with high-speed internet — even in apartments or places where satellite dishes aren't allowed.

I can't watch any channels, what should I do?

Please contact our technical support team for assistance.

Do you have an electronic program guide (EPG)?

Yes, most subscriptions include EPG. Please check the product description to confirm.

Do you offer a trial or free trial account?

We offer a 48-hour test for only 5 Euros. This is to avoid spam and non-serious users.

Does my subscription start to be active right after payment?

No, it starts when you receive your activation credentials by email. For example, if you receive them on April 3 at 3:00 p.m., your subscription begins then.

How do I check my internet speed and quality?

Use speedtest.net multiple times a day to evaluate your connection. A minimum of 4.0 Mbps is required.

How long before I can use the service?

Most subscriptions are delivered within 12 hours, but please allow up to 24 hours.